What are our Payment Methods?
- Wire Transfer-EFT / Credit Card
If you wish, you can also pay for your order via bank transfer. After completing your order transactions by choosing the transfer option, it is sufficient to send the specified amount to our bank account numbers shown to you. You can also pay with the secure payment system Paytr credit card payment system.
Our Remittance Information:
NILGLOBAL BİLİŞİM AGRICULTURE FOOD TOURISM IMPORT EXPORT INDUSTRY AND TRADE LTD.
BANK NAME: QNBFINANSBANK
IBAN NO: TR75 0011 1000 0000 0082 4961 06
How long after purchase will my order be shipped?
Your orders are delivered to the cargo within 1-5 working days after the bank approval is received for the products purchased with the money order option. For payments made by credit card, the cargo company will deliver your order to you within 1-3 days, depending on the distance from the delivery address to Antalya. Delivery is not done on weekends and feast days.
In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important.
All of the products you choose will be delivered to you by the contracted cargo companies with adalinaromatherapy.com guarantee.
With which shipping company will my order be sent?
Your orders will be sent quickly with Yurtiçi Cargo and / or Aras Cargo.
What is the shipping fee?
Valid for all domestic purchases you make from adalinaromatherapy.com, a shipping fee of 17.90 TL is paid for orders amounting to 0-175 TL, while you do not pay a shipping fee for purchases of 175 TL or more.
What should I do if my order arrives while I'm away?
If you are not at the specified address, your order will be delivered to the nearest Yurtiçi Kargo / Aras Kargo branch and an information note will be left for you. You must receive your package from the specified branch within 3 days. Otherwise, your order will be returned to adalinaromatherapy. If you want your returned order to be sent again, the shipping cost will be requested and your order will be shipped back to your name with a counter payment.
If a product you purchased is out of stock for any reason;
Adalinaromatherapy.com is an online shopping site. It allows multiple users to shop at the same time. Even though it is rare, it is possible for the consumer to buy the same product and in this case, the product stock may be exhausted.
The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.
If the product you have paid for is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.
Return or Exchange:
Within the scope of one-week liking guarantee, the customer can return the product within 7 days from the receipt of the product, with the packaging intact and unopened. If the reason for this return is the technical defect or defect of the product, adalinaromatherapy.com will exchange or refund the product with another product equal to the sum of the cost of the product and the shipping cost. If the reason for the return is "not liking", the amount of refund or exchange with another product will be only the amount of the product that is not liked and will not cover the payments other than the product price. While returning the product, the shipping cost of the return belongs to the customer.